Contact

If you have any questions, concerns, or feedback about our services, please don't hesitate to reach out to us.

Company name: Ultra AI
Email: [email protected]

We strive to respond to all inquiries promptly and look forward to assisting you with any questions you may have about Ultra AI.

Privacy Policy

At Ultra AI, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data.

Data Collection and Use

We collect information you provide when using our services, including but not limited to:

- Account information
- Usage data
- API requests and responses

This data is used to provide and improve our services, analyze usage patterns, and ensure proper functioning of our platform.

Data Protection

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

Third-Party Services

Our service integrates with various AI providers. Your use of these providers through our platform is subject to their respective privacy policies.

Updates to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes.

Terms and Conditions

By using Ultra AI, you agree to the following terms and conditions:

Service Usage

You agree to use our services in compliance with applicable laws and regulations. You are responsible for maintaining the confidentiality of your account credentials.

API Usage and Rate Limiting

We provide rate limiting features to prevent abuse. You agree not to attempt to circumvent these limits or use our services in a manner that could damage, disable, or impair our platforms.

Intellectual Property

The Ultra AI platform, including all associated intellectual property rights, is owned by us. You may not copy, modify, or create derivative works without our explicit permission.

Limitation of Liability

We strive to provide reliable services but cannot guarantee uninterrupted access. We are not liable for any damages arising from the use or inability to use our services.

Termination

We reserve the right to suspend or terminate your access to our services if you violate these terms or for any other reason at our discretion.

Changes to Terms

We may modify these terms at any time. Continued use of our services after such changes constitutes acceptance of the new terms.

Refunds and Cancellations

Our refund and cancellation policy is as follows:

Starter Plan: As this plan is free, no refunds apply.

Pro Plan ($29/month):

• You may cancel your subscription at any time.
• Cancellations will take effect at the end of the current billing cycle.
• No partial refunds are provided for unused time in the current billing cycle.
• If you cancel within the first 7 days of your initial subscription, you may request a full refund.

Enterprise Plan ($399/month):

• Cancellation terms are the same as the Pro Plan.
• Due to the custom nature of Enterprise plans, refunds are handled on a case-by-case basis.
• Please contact our support team to discuss cancellations or refunds for Enterprise plans.

To request a cancellation or refund, please contact us at email in the contact section. We aim to process all requests within 5 business days.

Note: We reserve the right to refuse refunds if we detect any abuse of our refund policy or violation of our terms of service.